• All orders will be shipped within 1-2 business days.
30 Day Exchange Policy
• Items will only be exchanged for items of equal or greater value.
• Additional shipping costs may be incurred.
30 Day Return Policy
• LED bulbs, fixtures, and other LED products or accessories can be returned if opened.
• Return Merchandise Authorizations (RMAs) are approved for issues related to manufacturing defects, mis-shipments and dissatisfaction.
• A RMA number must be issued before any item(s) can be returned.
• No returns will be accepted prior to receiving a Return Authorization Number.
• Returned merchandise must be in original packaging and condition.
• A 15% restocking fee will be applied to products missing materials, manuals, instruction or no longer in original condition.
• Shipping is non-refundable and return shipping charges are the responsibility of the customer.
• COD or Freight Collect packages are not allowed and will not be accepted.
• We do not return merchandise outside of the USA.
• Please allow 7-10 business days to see a refund on your credit card statement.
• Returns are at the discretion of LED Direct Sale.